FAQ

FREQUENTLY ASKED QUESTIONS

Q. What is the standard timeframe for delivery?

A. Local delivery is usually 1 to 2 business days, but is subject to change. If delivery is required within a certain timeframe we suggest you contact us to confirm.

Q. Do you have any guideline of prices?

A. Below are some guides for pricing. These are subject to change at any time and as such we will confirm your shipping price before you make payment. All are estimations for capital cities, so non-metro areas may cost more. They are also estimated with the largest carton in mind (400x400x200) weighting in at the maximum of 25kg total.

Weight25 – 75 kg75 – 100kg100kg – 225kg
Sydney (Metro NSW)$25 – $50$50 – $60$60 – $120
Melbourne (Metro VIC)$35 – $70$70 – $90$90 – $150

A few examples of shipping cost are below:

1) Gold Coast and surrounding (SE QLD Nth NSW) area $8 x 1 carton @ 25kg
2) 12 bottles (1 carton ) coffee syrups – 12kg – $20 to Sydney
3) 4 Bottles toppings 15kg (1 carton) $20 to Sydney
4) 10 bags frappe (1 carton) $24 to Melbourne